1. For which parts of the trip did you use DORA? (Multiple answers)
2. How easy was it to learn how to use the system?
3. Did you consider the travel information provided by the DORA app as useful?
4. Regarding your ways to or from the airport: Did you consider the information provided on different modes of transport in Berlin and/or Palma as useful?
5. Regarding your ways to or from the airport:Did DORA make you aware of modes of travelling that you did not know before?
6. Did using DORA lead you to pick public transport options?
6a. For both ways?
7. Regarding your way to the departure airport:Which modes of transport did you use with and without DORA? (Multiple answers)
8. Regarding your way from the airport to your final destination:Which mode of transport did you use or are you planning to use with and without DORA? (Multiple answers)
9. Based on previous trips, do you think DORA saved you time on your way to the airport and to the final destination?
10. Using the Indoor Routing Service:Based on previous trips, do you think DORA saved you time at the airport?
10a. How accurate was DORA detecting your location?
11. Using the queue detection service:Based on previous trips, do you think DORA saved you time in regard to the time spent in queues (security and Check-In) at the airport?
11a. How accurate was DORA estimating the times you had to wait in queues?
12. Some travellers are allowing extra time (buffer time) for their way to the airport and for their ways at the airport. How much buffer time were you able to save during your current trip (compared to trips you made earlier)?
13. Are you on a business or on a private trip?
13a. Have you booked a holiday package? (flight, airport transfer and hotel in one booking)
13b. Has your trip been organized by another department or company?
14. What is your gender?
15. Would you tell us your age?
16. With whom are you travelling?
17. Do you have any kinds of mobility restrictions?
17a. If other:
18. When did you use DORA? (Multiple answers)
19. Besides of booking your flight, did you use other apps or websites to get information on this particular journey? Explanation:Did you need additional information that DORA was not able to provide you with? (Multiple answers)
20. How did you hear about DORA? (Multiple answers)
21. Did the system have all capabilities and functions that you've expected it to have?
22. Are there any functionalities or information that you would like to add?
22a. Please specify them!
23. Which parts of DORA need improvement? Please share your suggestions, starting with the most important one!
24. Did you feel comfortable using the system?
25. Would you like to use DORA again?
26. Why? Please list the reasons, starting with the most important one?
27. In which Amazon store would you like to redeem your voucher?
28. What's your email address?